FlyerTalk Forums - View Single Post - Call / calls from AA Executive Office / EXP Liaison / Customer Care (master thd)
Thread: Call / calls from AA Executive Office / EXP Liaison / Customer Care (master thd)
View Single Post
Old Jun 10, 2019, 6:01 pm
  #6  
enviroian
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,005
Originally Posted by potus18
I've gotten this call a few times — the AA employees are always very nice and understanding — but wow to getting two SWUs out of it! I certainly know what I'll be responding with next time I get this call
I was floored with the SWU deposit. I want to make sure people know here I didn't ask for any nor was this remotely expected.

I hope he takes the C availability stingyness with serious concern up the chain. Unlike mx problems, this seems like to be a relatively quick and easy fix.
enviroian is offline  
Reply