Originally Posted by
Often1
Call, do not email. You need to speak with an agent. It is entirely possible that the onward and return segments have been cancelled and you will need to ask for them to be reinstated. Whether that happens and whether there is a fee is all up for discussion.
No one talks about e-mailing SK. The suggesting is to get an written confirmation throug e-mail FROM SK stating that the return flight is not canceled. Sure you need to call SK to get that before the return flight is due. That's kind of a given.