Originally Posted by
kiwifrequentflyer
It would be really convenient if we could tell online but for me it's in some ways quicker to call. I am usually looking for upgrades to the USA and don't mind where I fly into since rarely are NZs destinations my final destination. So I ask the attendent on the phone to check all the USA flights for me.
You're missing the key point here.
Ringing up is pointless when NZ are offering upgrade availability for only a few hours a day. In my case I could have rung multiple times every day but unless I'd rung between around 3am and 9am every day I would have got the same "no availability" answer every time.