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Old Jun 9, 2019 | 8:31 am
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MtnTraveler
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Jun 2019
Posts: 14
AA schedule change

Greetings and needing Sage FT wisdom

Reserved AA NRT-DFW ( arrive DFW 8:40 AM) connecting to JAC
Original ticket had enough time to clear immigration, customs etc and connect to 11am flight to JAC
AA schedule change now made connection to JAC impossible

Called AA reservations to rebook/reroute but no options available resulting in overnight at DFW

Inquired if AA would provide lodging for 1 night due their schedule change, Reservations advised to contact Customer Relations, Customer Relations came back twice to contact reservations.

I explained to Customer Relations that Reservations could not provide any alternatives except overnighting in DFW

Do you think AA should provide hotel or I'm on my own here?

Thank you
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