Not over the phone, but online:
I was trying to book a one way award flight from Zurich to Stockholm online on with Eurobonus on a Swiss flight.
However, before I finalized the purchase I realized that SAS wants 90 $ for fees?! Excuse me? Buying the ticket directly at the airline is *only* 100 bucks and if I were to take a later flight I'd actually be paying *less* than with the miles ticket. What the hell SAS? Even Miles and More "only" wants 60 bucks for the same flight for taxes and fees.
Last edited by Nick Art; Jun 8, 2019 at 5:18 am