Originally Posted by
KARFA
the guidelines have only just come out. Unless you are desperate to cancel today I would leave it until tomorrow tbh.
Wasn't desperate (or critical of them) - just interesting the agent couldn't even see an aircraft change. Spoke to a a duty manager (also not aware) and all sorted. I just had a few mins spare in the day so thought I would jump on the phone and sort. Will wait patiently for more birthday announcements