Originally Posted by
Gig103
For what it's worth, apathetic GAs are common on all airlines because of "get there-itis". For example, it's super rare for me (i'm a leisure traveler, not a road warrior) to witness a GA challenge someone with too much carry-on baggage.
I think "Everyone does it" is a poor defense. And of course, in the case of WN seating is on a first come, first served basis so the impact is worse than a few more carry-on bags.