FlyerTalk Forums - View Single Post - Globalist Concierge Advice

Jun 5, 2019, 3:58 am

#131

escape4

Join Date: Dec 2013

Location: Homeless

Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit

Posts: 4,835

Quote:

Originally Posted by skywalkerLAX

Should Hyatt better go to a collective mailbox system that is monitored 24/7 and processed immediately by a "Duty Concierge" team?

Indeed, and this is how Starwood and now Marriott do it...

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