FlyerTalk Forums - View Single Post - EWR IRROPS: UA sent me to a different airport
Old Jun 4, 2019, 8:59 am
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BearX220
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Originally Posted by spin88
No, they are in violation of their CoC and should pay any ancillary expenses, along with give you miles/vouchers.
CoC or no CoC, a few years ago, owing to a late, connecting-busting DCA-EWR, I was rerouted DCA-EWR-SEA to IAD-LAX-SEA, It cost me $80 in carfare to get out to Dulles and United refused to reimburse. I filed a formal DOT complaint, then they reimbursed promptly. Seems to me UA's default behavior in cases like this is to deny reimbursement, whether or not the regs are on their side, and hope customers won't press the case.
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