FlyerTalk Forums - View Single Post - Southwest Airlines refused to help disabled Oregon passenger to restroom for hours...
Old Jun 3, 2019, 3:55 pm
  #35  
DenverBrian
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Originally Posted by NextTrip
Wow! That is truly amazing that they weren't already ADA compliant!
Because ADA compliance is a shifting target. It's all centered around "reasonable accommodation" and is enforced primarily by people suing businesses that they feel aren't providing "reasonable accommodation."

The courts' interpretation of "reasonable accommodation" has also shifted over time.

Nowhere in the ADA will you find specifications on what actually constitutes a handicapped-accessible bathroom.
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