FlyerTalk Forums - View Single Post - Didn't Cancel Amex Plat Business Within 30 Days of Renewal - Can I Downgrade
Old Jun 3, 2019, 6:47 am
  #4  
RandomFlyerTalkUser
 
Join Date: Oct 2018
Programs: Advantage, Skypoints
Posts: 7
I had Business Gold and Personal Platinum.

I upgraded my Business Gold to Business Platinum and downgraded my Personal Platinum because that new combination made more sense for me,
I got a pro-rated refund.

You are downgrading but the card is a small business card.
I would expect it to work the same way it did for me, but since yours is a small business card I would confirm with the customer service agent.
I would suggest saying that it is not because you do not like the Business Platinum card but that you have the benefits you care about covered with another Amex Platinum.
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