FlyerTalk Forums - View Single Post - Southwest Airlines refused to help disabled Oregon passenger to restroom for hours...
Old May 30, 2019, 4:25 pm
  #34  
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Join Date: Sep 2015
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Originally Posted by rsteinmetz70112
A trained Flight Attendant moving during turbulence or even a able bodied passenger is not the same as assisting a partially paralyzed passenger who could be be seriously injured or injure another person during turbulence.
Agree. The FA claim they were unable to provide assistance due to turbulence. Severity of turbulence is unknown and difficult to quantify but services provided by FA will provide insight. Was the seatbelt sign on for the entirety of the ~4 hr flight? If not, she's got a legit case.
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