Originally Posted by
danielonn
Im siding with Southwest on this because they clearly state in the Passenger terms and conditions that Southwest can only help with basics like opening packages or assisting with storing luggage
Other than that an attendant is required. And during turbulence no one is allowed to use the restroom. This lawsuit will fall on deaf ears.
Except that the plaintiff is not claiming SWA's CoC was not honored. She is claiming ACA violations. As for the turbulence, if others used the restroom or drinks were served, I think SWA's got a problem.