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Thread: Hertz has no car for my reservation at FLL - how to escalate ?
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Old May 30, 2019, 11:29 am
  #9  
noah
 
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,938
Originally Posted by Kirill Gubernov
I came back to FLL location after night at hotel and Hertz had the SLK, but the rate went up, after waisting 2 hours on second attempt picking it up gave up - counter people were only able to adjust the rate to about 30$ over my original reservation.
Next time, take the car with the new rate and write in afterwards to get it adjusted. 5 hours of time to have no car over a $30 difference seems petty.
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