FlyerTalk Forums - View Single Post - Does every W hotel have the worst service out of all the Marriott brands?
Old May 26, 2019, 3:42 am
  #23  
davie355
 
Join Date: Nov 2013
Posts: 4,374
Originally Posted by GetSetJetSet
I’ll unfortunately be visiting the W Chicago as I am going with some friends and we agreed to all stay at the same hotel, but as soon as they return home i’m moving elsewhere for the last night of my stay. I now avoid the brand whenever possible. It’s all style, no substance and generally they have poorly trained, useless or just indifferent staff.
Lakeshore or City Center? I guess either way I agree with you and OP - poor service for the caliber of hotel it purports to be.

The one thing I do like about W is the toiletries, namely the liquid face soap.
davie355 is offline