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Thread: WestJet gets 'formal warning' for misleading passengers about why it cancelled flight
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Old May 25, 2019, 2:02 pm
  #5  
MSPeconomist
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Publicly would seem to include GA announcements at the gate, FA and pilot announcements on board, but not individual conversions with phone reps or airport agents, right? And I presume that anything posted on the website or even an airport monitor would be included as a statement?
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