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Thread: NZ ticket but SQ aircraft - can you Book the Cook?
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Old May 25, 2019, 10:47 am
  #11  
NZbutterfly
 
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Originally Posted by ottiehund
Tried that but it wont work - after putting in the ref and my name the website then asks "as your flight was not booked with Singapore Air please confirm the surname(s) of any other passengers travelling..." (or words to that effect). I am travelling on my own this flight and it won't allow me to proceed......

I also tried adding the booking to my KF profile but it wont recognise it, The websits seems to get stuck "Just a moment... we'll take you there soon."
I think the website is just a bit buggy at times. I would look at the menu and call up. Prefer BTC to the regular menu.
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