FlyerTalk Forums - View Single Post - Hertz Rewards May 2019 USA Redemption Devaluation
Old May 24, 19, 11:57 pm
  #36  
m907
 
Join Date: Oct 2016
Posts: 1,504
Originally Posted by jaw20 View Post
It looks like the cancellation policy also changed with the devaluation. I've redeemed three awards in the last 12 months, and there was no cancellation penalty for those reservations (as a Gold member). The cancellation terms now say the following:

"If a reservation which was booked with points is cancelled within 24 hours of booking, all points will be returned to the members account. If a reservation which was booked using points is cancelled more than 24 hours before the pickup time the following points will be forfeited: If a Gold member, 50% of the points used toward the booking will be forfeited; If a Five Star member, 25% of the points used toward the booking will be forfeited; If a Presidentís Circle member, all points will be returned to the members account."
So it sounds like there's no cancellation penalty if you cancel the day of the reservation? Seems odd.
m907 is offline