FlyerTalk Forums - View Single Post - Free changes for MAX8 flights
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Old May 24, 19, 1:26 pm
Moderator: Southwest Airlines
Join Date: Sep 1999
Location: California
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Originally Posted by MSPeconomist View Post
Surely an airline won't allow free changes if you purchased a ticket on a MAX after it was known that they were grounded everywhere?
Yet that's how I interpret the offer. Someone buys a ticket this Fall or Winter and only later realizes that it's a MAX8. Possibly at the departing airport or connecting airport. Possibly after boarding.

Southwest says that the passenger should not be forced to fly the MAX8 or lose his money or try a reverse David Dao. The PR would be horrible for Southwest. Some accommodation makes sense. I just wonder how or whether Southwest can limit gaming of this change option.
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