FlyerTalk Forums - View Single Post - Hertz Rewards May 2019 USA Redemption Devaluation
Old May 23, 19, 1:22 pm
Auto Enthusiast
Join Date: Jan 2009
Location: New York suburbs
Posts: 3,599
How much value from other parts of the program? What parts? Don't the premium brands realize that significant aspects of the customer experience have been copied by almost all the discount brands? There's no longer a monopoly on choosing your car, getting a free upgrade coupon, or negotiating a company or association discount. The one thing that seems to still be a potential differentiator is rewards, if customers can get good value from them.
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