Originally Posted by
Finkface
I just did a prepayment for a US hotel directly with the hotel - mainly to trigger the Amex Sync credit - but it is also a resort on the list. The hotel’s in-house reservations sent me a link directly and it seems to be processed by them (the actual property) although so far, it is only showing as Hilton Hotels and Resorts and not the name of the actual hotel. Fingers crossed it works for the resort credit as well. I wish there was some way to tell other than waiting for the credit to post.
A prepayment by the hotel directly is different than an advance purchase rate billed by Hilton corporate. How long has it been since the charge actually posted? Give it at least 3 or 4 days from the date the charge posts before starting to worry.