and on the flip side for a stay paid for over 2 months ago
"thank you for using Citi Prestige for your Complimentary 4th Night Stay hotel booking. My name is O......, and
I am a Concierge Administrator with the 4th Night Verification Desk. I am contacting you regarding your hotel booking
at ............... I am missing some information that I need to verify before processing your Complimentary
.
4th Night credit. I have been in contact with the hotel directly and they are unable to release the necessary
information due to privacy policies. Would you please email a copy of your final hotel invoice/folio, so I may finish the
verification process? "
This is BS - never had a problem with "verification" before at this or any hotel - how much harder could they make it - while giving people refunds for reservations not yet paid for??????? Guess there's not much reason to renew
