Originally Posted by
jfeng0039
Thank you, I have called air china a few times but their lines are too busy and they hand-up my calls. I just called LM and they give me the ticket number and confirmation numbers, I'm wondering is that means my seats are secured? I heard air china cancel the award tickets often.
Did you call 95583? I don't enjoy talking to their CS people, but I've never had a problem getting through within a minute or two.