FlyerTalk Forums - View Single Post - W Hotel broke my laptop...
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Old May 21, 2019, 10:50 pm
  #2  
myperks
 
Join Date: Dec 2007
Location: SFO
Posts: 4,914
Originally Posted by makrxx
Long story short, they damaged my laptop and it's in a pretty bad shape. They were very apologetic about it and offered a hotel transfer to the airport and to compensate for the damage.

Should I be expecting more? Friends said they should comp the nights or some points...
At the very least pay for a new laptop... comping the night should be a good goodwill gesture.
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