FlyerTalk Forums - View Single Post - AA Oversold Business class on our flight this week, we lost award seats
Old May 21, 2019, 2:27 pm
  #92  
JonNYC
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Originally Posted by curranch90
Booked two sAAver business seats back in December departing this Wednesday DTW - PHL - EDI. Picked our seats at time of reservation, have since picked our meals. Logged in today to find that we no longer have seats assigned. Called AA and they said that the flight somehow got oversold and that "there was a schedule change that opened up your seats for someone else to book". Talked to an initial agent and then the "booking supervisor". No biz availability left, nor any the day before. No availability on partners for them to transfer us to on original date or the day before. Have been told the best course of action is to either have them move us to economy now or show up at the airport and "see what happens". (With the implication that getting moved down a class at the airport would come with better compensation) Has anyone had a similar situation? Resolution?
@curranch90 - to the extent you're comfortable with the idea, PM me your reservation locator and your last name, someone curious to take a look.
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