Originally Posted by
highupinthesky
It's quite strange they don't have a priority sign for *A at least.
I think the backoffice in this case was Cityjet. The flight was scheduled to be on a CRJ900 as far as I could see.
That's quite possible. I have no idea how IRROPs backoffice is arranged between CityJet and SK. The gate staff (so the front office) are (obviously) the same folks for both.
Originally Posted by
fassy
Really? Then they must have changed that. Like I said, my unpleasant experiences were some years back, since then its always the phone.
I have experienced this several times: in the past I passed by the queue, waited until the current pax is served, and cut in for the front of the queue stating that I am EB gold or diamond. Worked several times. I just hate doing that. Not sure if it works for other *G.
Today, I did not cut the line, I just waited (and another EBD behind me in the queue). I was instructed by the gate agent that I shouldn't have waited, but should've cut the queue. Still hate doing that
.
I also do the calling trick, but at least once I had a problem with calling - I think when the flight is not cancelled officially, only delayed, the hotline only rebooks on SK flights, while the airport can do more. I have to say that every single time since I have status, the rebooking options with SK from WAW were super flexible. They easily rebook on other *A partners, even if I just save an hour on the rebooking (with respect to the next SK flight), or if I don't really earn anything but lower a risk of accumulating delay.