Old May 21, 19, 12:04 pm
  #73  
carlosdca
 
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 2,782
Originally Posted by Colin View Post
never heard of AA asking for volunteers in exchange of compensation to accept a downgrade
I was talking about volunteering for a voucher and re-booking as they usually do at the gate to open up seats.
Don't they do this when business is overbooked? (just as they do with economy)

So what you are saying is that when there is an overbooked situation in business, the gate agents start to automatically downgrade pax to Y? I did not know that.

Furthermore, what is the process when there is an overbooking situation in business? Is it any different than Y?
Do pax on awards get treated differently than revenue pax? In Y, I don't think they are treated any differently and the VDB process is done (volunteers for voucher and re-booking to open up seats). Is it any different for business?

Last edited by carlosdca; May 21, 19 at 12:20 pm
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