Old May 21, 19, 10:29 am
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Join Date: Jul 2001
Location: Phoenix, AZ
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Posts: 10,117
Originally Posted by pcoll View Post

follow up to this...did write in to AS and described the incident.
Received reply today.
“We are sorry you were not satisfied with our service. “
(Regarding the tray tables and lap tops still in use upon landing.)”The FA must have been ordered to be seated by Captain and therefore not able to complete safety protocols. Compliance is important to AS and your understanding is appreciated.”
There was no turbulence at all coming into SEA.

Wow, not the answer I was expecting.
(DC not offered)
I guess this is the “new”Alaska Airlines, going forward.
I would let AS know that I was filing an official complaint with the FAA about the safety violations and then I would figure out how to do it. The lack of collection of items (barring an emergency) is an FAA violation. The FA could be personally fined for ignoring FAA regulations.
formeraa is offline