Originally Posted by
pichalite
Looks like you got lucked on this matter or they din't like me for transferring 39k avios to BA. Contacted IB via twitter. They took more than a month to respond. Following was the response via email:
When I contacted again on Twitter about this email, following was the response:
Replied on their email today. Waiting for a response. Does anyone have success resetting their balance to 0 after using the miles past 01/12 (not transfers).
Update on this. Iberia reset my account from -90k to -39k which is what I was expecting. I currently have 39k points sitting in BA. I will move back to Iberia when I need to use or kick the account to the curb.