Just checked in for four nights. Need to be at UCLA so this was the obvious choice. Close to 20 years since I was last here. Unimpressed so far. On arrival no sign of bell staff out front or inside. Only one overworked agent working the check-in counter. She announces "I found you a suite with a separate living area." I say, "sounds like what I booked"(Spectacular Suite). She acknowledges "yes, sorry, we're at capacity, there are no upgrades available." Okay fine. Go up to the room. It's a small dark cave of a suite, right next to the service closets. Back downstairs, where the same agent magically finds me a Spectacular Corner Suite. Much better.
Had to ask about breakfast, and it sounds a bit confusing ("continental or a $20 credit"). We'll see how that works out.