Originally Posted by
Oxon Flyer
Bit punchy though for a guest to expect the whole night to be comped when they haven’t bothered to report the issue and given the hotel the opportunity to investigate, fix or workaround the problem.
I am not saying that anyone needs to agree with me. But I don't leave a lot of time when I am ready to take my shower and go (often to court leaving at 8am). If the shower isn't hot I didn't get what I expected.