Old May 18, 19, 10:13 am
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 42,963
Originally Posted by DCAFly View Post
When you called down to the desk to report the problem, what did they say? Did they at least offer you another room to shower in?
This is the key.

99% of problems are best dealt with on the spot. Even if the room is comped, you still did not get a decent shower. It appears from the conversation with the FD that this was not a universal problem. Presuming that there were empty rooms, this had an easy solution.

After the fact, you can certainly ask for whatever you want and the property can do whatever it wants.
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