Old May 18, 19, 8:59 am
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz PC
Posts: 2,853
The worst part of this story is the poor response by the front desk. That, to me, demonstrates that hotel management doesn't care about properly training their associates. Attitudes like that (or the opposite) start from the top. I agree with previous posters who said to let your conscience be your guide in terms of asking for compensation; personally I would just let it go but add the hotel to my "never stay at again" list.
DJ_Iceman is offline