Old May 18, 19, 6:13 am
Join Date: Feb 2017
Location: Houston
Programs: UA 1K and Million Miler, *A Gold, Marriott Bonvoy Lifetime Titanium, Hertz Five Star,
Posts: 828
Terrible when this happens yet it does. I would have IMMEDIATELY called and asked for at least half on that night’s room charge refunded or 20,000 points. Depending on how my request was handled I would then write both Marriott and an online review with appropriate details.

Oh oh and they make wash clothes for a reason :-)
Collierkr is offline