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Old May 17, 19, 7:37 pm
A FlyerTalk Posting Legend
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 43,328
Expedia is not Carlsson or Wagonlit. It is a bare bones opaque vendor with staff marginally trained to handle the simplest of situations.

On the day of travel, go to the operating carrier when there is a problem. Your issue may or may not get fixed and it may or may not cost you something to fix it. But, you will do better with the operating carrier.
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