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Old May 17, 2019, 8:56 am
  #11  
mmgm
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Join Date: May 1998
Location: los angeles
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Originally Posted by World of Hyatt Concierge
Good Morning VegasGambler,

I am sorry for the confusion. Would you be willing to send me a private message with those confirmations you had? I would be happy to look into this.

Best Regards,
John S
I had the same experience. If you try to modify a reservation into the same room type the rate doesn’t change even though a lower rate is shown. I modified to a different room type. Then when that was done I modified the changed room type back to the original room type to get the lower rate. The OP is correct.
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