Originally Posted by
World of Hyatt Concierge
Good Morning
VegasGambler,
I am sorry for the confusion. Would you be willing to send me a private message with those confirmations you had? I would be happy to look into this.
Best Regards,
John S
I had the same experience. If you try to modify a reservation into the same room type the rate doesn’t change even though a lower rate is shown. I modified to a different room type. Then when that was done I modified the changed room type back to the original room type to get the lower rate. The OP is correct.