My wife struggled to get it. At first I thought it was going to be a more Accor centric video like.
"Welcome to our hotel, we have upgraded you from our Superior room to Superior room with free drink voucher. Sorry our hotel is full tonight on upgrades. Sir/Madam we have an exciting special offer tonight we can arrange a better room for a small supplimentry fee." etc etc...
Funny at the end he was not even booked at that hotel.