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Old May 15, 19, 12:37 pm
  #57  
HiAperture
 
Join Date: Jun 2018
Programs: AA Gold, Marriott/SPG Gold Elite, Hilton Gold, IHG Gold
Posts: 121
Originally Posted by lorribarnes View Post
Weird AA site keeps saying my Hyatt number is not valid..
I am having the same issue, I contacted Hyatt to make sure they updated my name to be the same as AAdvantage before I went to link them. Do you have a suffix by chance? I think the issue is Hyatt is using a separate suffix field and I have my suffix in my last name field with AA because of a ticketing issue I had which they said doing so would resolve.

*edit* Hyatt made the name change so both are now identical and I am still getting the same error message from AA...

*edit again* I ended up going around this multiple times with Hyatt and AA changing names, finally removing the suffix from my last name on AA made it work. Who knows why, but the AAdvantage agent I talked to on the phone made it sound like people with suffixes were having a lot of problems signing up for this program.

Last edited by HiAperture; May 24, 19 at 2:49 pm
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