Originally Posted by
dhtravelerforlife123
Stayed at a listed resort Friday into Saturday. 5/10-5/11. Charges are posted already but still haven’t seen a reimbursement. When do I have to start playing the long game and waiting 12 weeks to call?!
also how do you know if your resort credit is used. Does it show under benefits as used like the airline one does?
Reason I ask is because my anniversary date was 5/13 so want to see if I still have an eligible resort credit or if it uses this years because it hasn’t posted yet.
What date do your charges show as having been incurred? I'm in a similar situation and have been assured that, even though the credit for "last year" will be manually applied in the "new year", I'll still get the "new year" credit too. I'll believe it when I see it, but at least my account is notated to say I will. If I were you, I would call Amex and have them notate your account.