Originally Posted by
jjmadison
Only water at seats, no PDB on IAD-SFO.
When I politely asked about an adult beverage, the FA said “Alaska discontinued those”. Learned during the dinner service that FA was a new hire, having started Jan 2019.
Please send in a quick note to Customer Care (via Feedback/Customer Care/Request a Response) with the flight #/date/name (or description of FA if you don't have that) and what they said.
I know it seems pointless, but it's the only tool we have to give them data points that are actually passed on to Inflight Management.