FlyerTalk Forums - View Single Post - 1K Agent Difficulty Booking in New "Compass" System
Old May 14, 2019, 8:54 am
  #11  
EWR764
 
Join Date: Jan 2005
Location: New York, NY
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Posts: 9,450
Originally Posted by Kacee
In other words, passengers and employees will be paying for CO's short-sighted decision to keep SHARES over Apollo for years to come.
So, one off-hand comment by a random phone agent, in a completely unknown scenario, and we are right back to 2013 levels of dysfunction!

IMV, many of the ticketing changes over the past few years (proliferation of married-segment logic to all types of tickets, -LGT/Basic fares, etc.) have been deliberate business decisions rather than SHARES limitations, so at least there's that!
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