FlyerTalk Forums - View Single Post - Afternoon tea....without any tea
Thread: Afternoon tea....without any tea
View Single Post
Old May 12, 2019, 4:16 pm
  #23  
navylad
 
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,937
Originally Posted by Adstring
All I can add is that 100% of the passengers that I heard ordering it were very surprised to hear that the tea to go with their afternoon tea would be extra.

There is no doubt BA know exactly what they are doing here. And at £5 I think most would expect a cup of tea. It's designed to mislead....
from your description I thought so too, but having now seen how it is laid out I would disagree. Could it be clearer, of course. Is it misleading? Not in my opinion. Do I think BA has done it deliberately to upset customers, no that would make terrible business sense.
navylad is offline  
Reply