I’ve been pretty vocal about my disdain for victim-blaming on this board, but Mr. French has no one to blame but himself. It’s our responsibility as users of any service or product to understand the ins and outs of that service or product. And while companies are experts are burying and obfuscating some of the finer points of their programs, Aeroplan’s points expiry policy has been as clear as day for a decade.

Sorry... if Mr. French believes he could put those miles to use, he should bite the bullet and pay the $3700 fee.