Originally Posted by
CanadaDH
I find it difficult to have sympathy for him. How can somebody who has flown over a million miles with Air Canada, who was actively saving miles in the program for retirement use, not know about the rule to have account activity each year.
I am sure he did know, forgot, called AE, they told him no. He wanted an exception, they told him no. He went to the media hoping for an exception, they said no.