FlyerTalk Forums - View Single Post - Opinion on fair compensation for major delay (12+ hours) due to CX issue
Old May 8, 19, 9:31 pm
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong
Programs: FB AF Silver, BA Gold
Posts: 12,389
Originally Posted by garykung View Post
Fair or not, it is not the matter. CX is not the kind of airlines that compensates pax, even when EC261/2004 applies.

I am not sure what you mean, but CX abides by the law for flights originating from EU. I am not aware that they refuse compensation when due according to EC261/2004.
Of course, the case of "extraordinary circumstances" is always a sticky issue with ALL airlines.
brunos is offline