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Old May 8, 2019, 6:53 pm
  #2  
QRC3288
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
ha ha!

An admission of how bad things became the last few years...

"Move beyond"....
-> Those awful fuel hedges
-> Some of the worst financial performance in CX history
-> F&B deterioration
-> MPC degradation / bizarre award release to elites
-> Staff discontent
-> etc etc
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