Old May 8, 19, 10:35 am
Join Date: Apr 2019
Posts: 6
Hi GregLeg. Yes, BA do have a specific line to request assistance and if you require mobility assistance you can add it to your booking online. My experience was via the Exec Club line, as that's what the person I'd spoken to earlier told me to use. In future, I think I'd go straight to the assistance line! It was all sorted out very well once I got on to Twitter too. Based on this, it hasn't put me off BA.
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