Originally Posted by William1865

If you look at American's Twitter feed, half the complaints are from passengers who arrived at the gate 16 minutes before departure (they're always a minute ahead of things) but were denied boarding because the flight was closed and the gate agents hurled insults at the passengers' mothers in announcing this news, which is a shameful way to treat passengers who are elite AA flyers on accounts of having the credit card.

(The other half is people complaining about flight delays that are absolutely NOT weather related, because the tornado passed by the airport 5 minutes ago and it's just drizzling now, come on AA get your act together. The final half is people upset because they were forced to check their carry-ons since according to the gate agents the bins were full but when they got on the plane all the bins were completely empty, and in fact the crew, instead of serving PDBs, had crafted additional bins in the galleys from unused credit card applications, and there's also the half complaining that their seat assignments were changed from Flagstaff First to one of the empty overhead bins - this for some reason usually happens to vibranium-level elite flyers, which is especially insulting.)