Originally Posted by
jackvogt
I think the public is demanding rock bottom airfares and doesn't care about the level of service.
The introduction of options like C+ and Premium Select, and a very successful push to sell domestic first class, would suggest otherwise. Apparently at least part of the public does care about level of service and
is willing to pay for it. As a GM I never wait for upgrades, I always pay for the C+ or F seat that I want at time of purchase. And yes, products like Basic Economy have also been introduced.