FlyerTalk Forums - View Single Post - So the BA Call Centre Agent can see my search history
Old May 6, 2019, 7:15 am
  #15  
jerub
 
Join Date: Mar 2014
Programs: BAEC Gold, IHG Spire Elite
Posts: 289
Weirdly, it's become my standard mode of operation to search for exactly the flights I want online while logged in, before phoning BA to book (if my plans are a smidgeon more complicated than I can achieve online).

I know they'll look at my search history and it gives a great starting point, instead of having to dictate all airports, dates and times from scratch.
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